Customer Service

Our quality, value, and customer service have made Bodcare a trusted source of Body Smart Essentials since 2004.

We take pride in processing your order as quickly as possible and endeavor to dispatch the same day. In the event of an unforeseen delay we will advise you immediately.

Shipping within Australia

You can expect your delivery within 2-5 working days.

We Use Sendle for all street address destinations this can be by Couriers Please or Fastway, If delivery to a Post Office Box we use Australia Post.
Tracking is provided. A signature will also be required.

International Shipping

Duty & Taxes International Delivery
If you purchase products for delivery to an international destination, your order may be subject to import duties and taxes which are applied when the package reaches that destination. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable or responsible if you breach any such laws.
Depending on your delivery address, different taxation rules and additional charges may apply, you may need to pay import duties upon receipt of the products neither we do not have any control over these charges and we cannot advise on their amount. You will be responsible for payment of any such import duties and taxes that are not included. Please contact your local customs office for further information and a “landed cost estimate” before placing your order.

Please contact us if you would like more information.

Returns / Exchanges

BODCARE will only accept returns if the items you have received are faulty. In the event that this occurs, we will be happy to exchange or refund within 7 days of you receiving your order. Please remember to provide us with your receipt as proof of purchase. We will not be held liable for the cost of postage for returns. To ensure your item arrives safely back to us here at BODCARE, please express post or send your items via registered post. We will not be held liable for items lost in the post.